Installation
Help installing ProfitLens from the Shopify App Store.
Support
Contact ProfitLens support.
For installation, cost setup, ad connections, billing, deletion or privacy questions, contact support@profitlensanalytics.com.
Support topics
Shopify connection
Questions about store access, app authentication and Shopify data.
Cost setup
Help configuring COGS, shipping assumptions, fixed costs and other inputs.
Meta Ads connection
Support for connecting or reconnecting Meta Ads reporting.
Google Ads connection
Support for read-only daily spend reporting and account connection issues.
Billing
Questions about plans, trial status, billing and cancellation.
Data deletion
Requests related to deinstallation, retention and deletion.
Privacy and security
Questions about data usage, access and security practices.
What to include
- Your Shopify store URL.
- A short description of the issue.
- The integration affected, if any.
- The approximate time when the issue happened.